Sunday, June 27, 2010

Electric current leakage problem of Macbook Pro

I ordered a 13 inch macbook pro a couple of weeks ago. I didn't expect highly on my new macbook as I'm not a big fan of Apple. A week after placing the order, it finally got delivered to me. I teared the seal off, took the machine out, plugged it in and pressed the power bottom -- everything was awesome but hold on -- my left wrist was tingling all the time if I put it on the keyboard. I slipped my finger over the aluminium surface and the closer it is to the plug jack the stronger the tingling feel is. Then I realized it is, without a doubt, an electric current leakage. I searched on google and found quite a number of similar cases on macbook pro as its frame is made of aluminum. I didn't know whether it is a design flaw or a user error, since if I use the three-pin plug this problem would dismiss, until my roommate's mbp was found no such problem. I called the Apple service center and they offered me an exchange of my laptop right away. But it took them decades to do the return, shipment and delivery things again. Hopefully I got another brand new mbp a week later.

Unfortunately... the same problem still exists, and even more seriously. This time the whole laptop is fallen -- electric current leakage is everywhere on the surface. I'm nothing but disappointed. Don't wanna waste more time on dealing with it over and over again. I'll just use the three-pin extended plug although it is much chunkier and heavier than the original one.

Everything else on this mac is just good by far. Amazing overall design and battery life. But I'm still confused about whether the electric current leakage of metalwares is just unavoidable or it is indeed a design flaw of Apple?

4 comments:

  1. 这也太杯具了。。我的旧版mbp就没有这种情况啊。。不过我为了漂亮搞了个粉红的塑料外壳,估计恰好绝缘了。。

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  2. @Yifan Fang 我用了一阵三项插头之后最近再用回两项的,就发现没有以前那么严重了~哈哈,算是有小小自我修复功能...

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  3. I got the exact same problem plus a single dead pixel on the screen! So I sent for a replacement since it is still under the return policy, guess what?! The dead pixel is no longer there, but the same current problem exist! And it is not a brand new replacement because I can recognise the small scratch I put on the 1st one..

    Anyway, the problem goes away when I use the 3pin plug.. may be I just have to leave with it.. I guess nothing is perfect.. at least the MBP is almost perfect.. I like it, esp the screen!

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  4. that sounds not a very good way to do business if u didnt get a brand new mbp for ur replacement. supposedly they're responsible to send u a brand new one if u find ur new mbp flawed. but still grats to u since ur screen prob got solved :)

    I've been using mine for months and everything goes on just perfectly. even the electric current prob no longer appears after several months' usage lol. so i suppose just like a team takes time to get synergy, the components need time to wear themselves in too lol

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